It Outsourcing - Tricks and Secrets

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best performance - a task the director of any company.By reducing costs and optimizing production, many companies pay attention to it outsourcing.As you know, do best what we do best.This is the main secret of the effectiveness of outsourcing: the client company is engaged in their tasks, and the company autsorer - neprofililnymi objectives of the customer.

«Outsourcing" means the handover of computers and servers to another company.For large companies - which means that part of the service is transferred to another company, but for small and medium-sized companies can even complete abandonment of your own IT department.Thus, do not need a full-time expert - to organize a place for it, paying taxes, selling - and the quality of services providing computer assistance increases.Freeing resources and freeing the head chief of solutions of non-core tasks, the company begins to work better.

However, the reduction in personnel costs - is the tip of the iceberg.Much more interesting to look at IT outsourcing IT infrastructure optimization.For PC maintenance companies produce impartial experts, whose effective work - the most important thing.More importantly, perhaps, only to the company is not terminated the contract with them, and a great incentive to provide the best possible service, set up the network, computers and servers for maximum performance.

While the concept seems simple, in the IT outsourcing has its own secrets.

  • Limit: Limit and unlimited calling service.

Outsourcing involves a subscription service computers.The price of service depends on the number of computers and the indicative amount of emergency and planned visits.Some companies have to assess that value is not "by eye" conducted IT audits.The final figure is entered in the contract.However, some companies do not limit the scope of those of its clients and provides an unlimited number of trips.It is understood that this embodiment is preferable.

  • reaction time.

professional staff responds instantly.But if the company is multi-branch, even this advantage in front of his now-autsorsirom not.Although all the companies promise to speed of a bullet, in fact, they have to wait a very long time.Make sure you have spelled out in the contract for you the best response time for a request.Some problems, however, good company and decide the truth instantly - for remote administration has not been canceled.

  • Documenting works.

you handed over to another company, and it is obliged to present to you a report on the work at any time.And keeping the report should be clear to you and your staff.It could be a plan of IT structures careful records of work performed.Check the company is simple - ask her to conduct IT-audits.Most companies free of his hold and show the report.

  • list of works.

sure to check with the outsourcing companies all kinds of work you are about to pass them.Important for you to understand yourself well: vutsorsingovaya company has no right to interfere in other aspects of life companies.And if, for example, you did not give her the right to work with your server 1C, they work with it will not be, or constitute a separate act works, and that the additional spending.

  • specialists.

Ensure that the company has good specialists.It is not necessary to work with a company consisting entirely of students.As a rule, their experience will not solve your problems quickly and efficiently.Let the service will cost you a bit more expensive, but you will win in the strategic plan.

  • Good autsosing working on pre-emption.

Outsourcing sometimes imperceptible.This feature is not bad, but the good work.If the company is working accurately and without disruption - which means that you pay the right people.