Content and types of business letters

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business letter - one of the most important means of communication in the business world between representatives of different organizations.It is characterized by strict, precise, formal style.

Business Letter

Now, in the Internet age the importance of business correspondence has not diminished, but simply removable media - from paper to electronic - and getting faster.Therefore, it is important for each employee, job-seeker, as well as for people in leadership positions, to know how to make different kinds of business letters.

As it is partly characterizes him as a professional, expanding career opportunities.It is therefore important for all indifferent to his career person to know the rules of business correspondence and take into account at the same time its different types.And the content of business letters, as well as their quality will depend on the professionalism of the correspondent.

through correspondence address issues, make a complaint, discuss contracts, provided support for valuables and documents.

Business style

style business letters must be accurate and not allow interpretations of words.There should be strict official subordination, even if the letter girlfriend.Allowed, and even encouraged, the repetition (in limited quantities) lexical stamps.Usually, different types of business letters illuminate several issues of limited business themes.The tone is only neutral, not allowing personal assessment and misplaced emotion.

Business correspondence always officially, it is often recorded and logged.

Types letters

Business development, information technologies affect the business letter and its species, forcing him to take new forms.To date, the following types of messages:

  1. commercial and business subjects.With the help of a business deal with economic, organizational, legal.The volume of these messages - from a few lines to a few pages.Commercial solve the problem of the sale of goods or services and supplies.It requests the offer, claim.
  2. letters to be answered (such as requests, appeals, requests, complaints, suggestions) and do not require (contain the already described facts and events - support, equated with receipt confirmation).
  3. There are business letters are: conventional and circular - with a single sender and multiple child through the ranks of recipients.
  4. standard is considered the correspondence, which contains ready-made forms of documents, samples.Types of business letters submitted so called regulated.If the sender writes a message from yourself, unregulated.
  5. When the letter revealed one theme, it is called one-dimensional, if multiple - multidimensional.
  6. Separately positioned kinds of business letters that reflect the individual information for the destination: congratulations, thanks, condolences, advice, support.

Content business letter

  1. appeal, designed to attract the attention, interest, set the level of contact.Appeal may be on a post, the last name, first name and patronymic, or generalized.
  2. Introduction to the substance of the letter, clarifying the purpose or reason for writing is to describe, link, thanks, congratulations, complaints and so on.
  3. main part (should have any business correspondence).Types of business letters for different purposes contain important information, suggestions, requests, invitations, requests, orders.It contains the rationale, strictly chronological account of the facts, analyzes issues, structured benefits or losses.
  4. All kinds of business letters should be concluded, consisting of conclusions, proposals, agreements, failure warnings.For example, these: recall, offer, please, be warned.
  5. Standard concluding phrase designed to adjust for future cooperation, a temporary restriction, possible failure.Also, the final appeal is subject to the system of social values ​​and priorities.

Guidelines for writing letters

1. The letter should be competent and easy to read, do not pile up words and use lexical units, the exact value of which is not known.

2. All kinds of business letters should not be too large, it is better to minimize and structure information.

3. In the process of reading the recipient should feel respect, individual letters, possession theme, a positive infusion author.

4. It is important in the process of writing an agreement to set the time, date, terms of contacts and contracts.This can be done in a list of options or leading questions.

5. Polite and professional, friendly tone of the letter is required to configure a recipient for a positive and quick response.

One of the components of a successful business - compliance with the rules of business correspondence, is at least 80% of all documentation organizations.Strict adherence to all norms emphasizes legal value of business letters and provides rapid achievement of business goals.