How to say "no" and not to offend the interlocutor?

click fraud protection

Every day each of us receives from the surrounding huge number of requests and orders.From some of them it is impossible to refuse, and the other would like to have, but it does not always work.When in fact we should agree to help, and when it makes sense to give up?How to say "no" and to maintain good relations with the address you human?

When do you need to say "no"?

Do you always agree to help, when requested?In some situations, even the thought of leaving is not possible, for example, if the request comes from the head and is directly related to your duties.If you are about something ask the person with whom you are not related debt should think seriously about the negative response.Should be guided by the possibility of aid - whether you have sufficient resources (time, material or other) to accept?Do not bring the fulfillment of others' responsibilities and assignments damage your business?Be sure to listen to their own emotions.Does the indifference, or on the contrary, the joy?And maybe, irritation, and the thing is that you do not know how to say "no"?

Why is it so hard to refuse?

gives regular assistance to others to feel fit.That feeling is not enough for many people in today's world.Others agree for fear of conflicts.We are afraid to quarrel because of the failure to asking or hear criticism.Some skilful manipulators try to convince their victims that in exchange for the aid they had ever offered her.Surely, you personally have to provide some services "rich and important" that after forgetting about the promises or even proved incompetent.Another reason for hasty agree - you just do not know how to say "no."Self denial is a nonsense for you and therefore you are much easier to agree than to answer in the negative.

Know how to say "no"!

easiest way to refuse - to tell the truth interlocutor.It is not necessary to invent reasons just explain why you can not or do not want to agree to his request.Be prepared for the fact that the refusal to follow the set of counter-arguments or persuasion.Best position in this situation - calmly but firmly repeated "no" and refer to the fact that the reasons already explained.The ability to say "no" - it's a skill you want to develop and improve, so do not worry if you do not succeed the first time.

Another effective way to say "no" - to admit its own incompetence.Explain that asking for what you really are not the best candidate to carry out his orders.Feel free to respond to rudeness, if someone is regularly passed on to you their duties.One day, just ask: "Why should I help you?".In order not to offend his interlocutor before he refuse, ask him in detail about the existing problems and to propose alternative solutions.It is possible that after a detailed analysis of the situation and the need for assistance will disappear, and therefore, you do not have to think how to say "no."