"Baltic Bank": problems with the "Central Bank" (2014)

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"Baltic Bank" - one of the oldest commercial establishments, started its activity on the territory of the Russian Federation in 1989, after obtaining the license from the Bank of Russia.On the reliability and level of professionalism evidenced by the participation of financial organizations in the deposit insurance system and the community SWIFT.But not so long ago, there is evidence that there are problems at the "Baltic Bank" with the Central Bank.

history of

Leningrad innovation and Commercial Bank was renamed the "Baltic" a few months after the organization.Four years later, he received a license to conduct transactions in foreign currency and joined SWIFT.In 1994 he began working with precious metals, issue cards Mastercard.At the same time, there were terminals receiving cards.It launched a system of remote access to accounts.A year later, the bank began to offer loans and promissory notes sold first checkbook.

In 1997 came the first ATM "Bank of the Baltic", has launched a system of non-cash payments, as well as the payment of utility services.Two years later, it introduced a program of the mortgage and car loans.In 2000, the first cards were issued VISA Electron, Gold, Business and Classic.Behind debit started issuing credit cards."Baltic" became a member of the payment system "Golden Crown".

By 2010, the range of financial services include: deposits in national and foreign currency, the implementation of credit and payment cards, loans for various purposes, opening and maintaining accounts, money transfers, including the system of Western Union, the reception of payments transactionsCB, rent safes and so on.

results of

In 24 years of operation the bank acquired 18 thousand corporate and more than 2.5 million private customers, has developed a network of offices in 31 cities of the Russian Federation, issued over 1.3 million cards and installed a half thousand ATMs.Cooperation with WESTERN UNION, MasterCard and VISA International facilitated the development of a financial institution.In 2012, the credit institution took 66th place in terms of net assets, 13 by the number of plastic cards and ATMs.

"Baltic Bank": problems

20.08.2014 The Central Bank announced the introduction of an interim administration in the "Baltic".This function was assigned to the "Agency Strass deposits" for a period of six months.According to the plan of DIA, to maintain liquidity, the Bank will finance 10 billion during the year.Monitoring the recovery procedure carries DIA.In the near future we should choose a nursing home.

recently became aware of the decision of the arbitration court of the eviction of the bank building.The lease on the premises expired in May 2013.The document was signed with the "Federal Property Management Agency" in 2004.Tenant - "Baltic Bank" (St. Petersburg).Problems of sanitation also exacerbates the internal conflict of the shareholders.According to the site, the assets of a financial institution owned by its president Oleg Shigaev, Ltd. "Baltic Trade House" (at 49.877%) and Elena Prokhorenko (0.13%).Over a year ago there were rumors that the bank wants to sell.But shareholders were unable to agree on a price.To solve their differences they went to court.

More details about sanitation

According to analysts, the amount proposed for the recovery of the Central Bank, is very small, so the queue of the resorts do not have to wait.Because of its funds "Bank of Russia" will provide a loan of 10 billion rubles, while the regulator has to find an investor for the recovery of the credit institution.But the emergence of allegations of unfair operations of a financial institution with assets worsened the situation.If the information is confirmed, the data will be transmitted to law enforcement agencies.So far, the bank continues to operate, providing a full range of services without delay and panic.

Problems "Baltic Bank" due to the large number of "non-business" assets.This led to a liquidity risk.Shareholders and managers can not control the amount of more than 40 billion rubles.This situation, on the one hand, causing financial problems and on the other - makes it possible to attract new investors to the "Baltic Bank".

Problems with the Central Bank caused by the fact that the financial institution has not been a single credit rating recently.It does not hold funds regional public sector.At the end of last year, "Expert RA" rating of the bank has reduced due to the low capital ratios and a large amount of accounts receivable.

Obstacles to recovery

According to Interfax, 69 in terms of assets occupies "Baltic Bank".Issues 2014 may occur during recovery procedures.In a major credit institution may be new obligations.A substantial part of the assets has been associated with the business owners.Therefore, wishing to sanitize the pot a bit.The exact amount will be known affiliates of assets on results of the DIA.But there is some evidence now.The bank has funds in a fiduciary capacity for a total of 4.6 billion rubles.The market value of most of them is close to zero.A significant portion of the loan portfolio - 18.7 billion rubles - will be refunded.Formally, the "Baltic" has received profit for the three months of 2014.But if you subtract this amount from the shareholders of gifts and income from property received free of charge, then the profit turns into loss.The main candidates for the role of the sanatorium - "Alfa-Bank" and the "Life".

aggravate

Another obstacle on the road to recovery - unbalanced portfolio.Bank raise funds through deposits expensive.But there is nothing to return them.Assets "Baltic" low-income.Main line of action today - issue corporate loans and investments in real estate.

Six months ago, the Central Bank has banned the financial institution to take deposits from the public.The lawsuit has not been adopted.As a result, in June, it was reported delayed payments."Baltic" explained the slight disadvantage of cash.Today at "Bank of Russia" data on compliance with the financial institution liquidity requirements are absent.

"Baltic Bank": customer problems

after reports about the problems people ran to withdraw money from accounts.This could not affect the solvency of the financial institution.Customers - even in the presence of all necessary documents - could not remove deposits in a planned manner.Not to mention the early termination of contract.

Over the past decade the level of service has remained virtually unchanged.To open a deposit in the bank, the customer must first be acquainted with a number of restrictions.Firstly, a large fee for a premature termination of the contract.Secondly, credited to the account can only be a small amount of cash.Last, and most incomprehensible - at the end of the agreement to transfer funds to another financial institution can not."Baltic Bank" issues in 2014 explains the policy of the interim administration.But long before the sanctions level of customer service is poor.Numerous customer reviews on forums confirm this.Not to be unfounded, we present only some of them.

Performing the most basic transactions (payment of bills for public utilities and so on. P.) In the department takes half an hour - with uninterrupted communication with the manager and cashier of the bank.Those wishing to make payments through internet banking expects a further surprise in the form of additional software that is only compatible with the operating system Windows (about iOS and Android can not speak).But this is nothing compared to the "individual" signature of each payment obligation of the legal entity director.Time of receipt of statements of the day - to 13:00.

large number of "preliminary" action, high interest rates on credit and service card is suddenly blocked, dirty offices, incompetent service staff - common problems with the "Baltic Bank", but, as it turns out, is not the most critical ...

System failure

Recently, there were reports on the forums complaining about the theft of money from accounts.Clients come to the phone reports of withdrawals of Internet services, for example, "Yandex", without confirming the operation by the card owner.Even the timely submission of an application to the department will not solve the problem.Money refunded to the account will not be.Of course, stealing money from the account of the client there is a fault.It is not necessary once again to leave on foreign websites data on your map.But today, any self-respecting bank at least will introduce restrictions on the exercise of non-cash transactions over the Internet, as well as a maximum - for each withdrawal will wait for SMS-confirmation from the client.

The forums also often possible to meet customer complaints to changing lending decisions at the last moment."Baltic Bank" problem explain failures in the system.There are precedents when a couple of hours after applying for a loan from the bank to the customer called back and was invited to the office for the paperwork.But the department said that the failure of the program has led to the erroneous confirmation of the application.No comments ...

Summary

So another credit institution, fell under "cleaning" of the Central Bank - "Baltic Bank".Problems with the Central Bank due to the large number of affiliated assets.This issue is DIA.Perhaps if it could be resolved positively, new investors are interested in improving the service.Over the period of "Baltic Bank" problems associated with poor quality of service, and could not solve on their own.