etiquette, communication culture - knowledge and skills in this area has become one of the most important qualities of a modern man.Since our time just need to match the place, time and situation.From these skills often depends not only personal happiness, respect for others, but success in business.
situation in the country
Unfortunately, the population of Russia, in the vast majority, the concept is alien to the "culture of verbal communication," the ethics of behavior in society.It is not surprising that the schools 'new generation' (ie, advanced) introduced a new subject: "Basics of secular ethics."And this measure is already bearing fruit: younger students demonstrate an understanding of how to and how not to behave in society, what to say and what not to say.One can only hope that grafted their "secular" skills are strong enough foothold in their minds, that they give to their children.The overall level of intelligence would rise.How can you not want this for your country? ..
recall together what is now taught to our children, the younger generation.
Quality
Culture of communication is reduced, primarily for restraint, tact, intelligence, politeness, ability to make contact, to hear the interlocutor, to maintain a conversation, to find common themes, to find something in common with the person to establish a strong positive emotionalconnection therewith.
etiquette manifests itself in a competent speech, in the absence of word-parasites and foul language in respect to the interlocutor, and his point of view, in compliance with the rules of greeting and farewell.
Terms
concept of "culture of communication" is sometimes associated with the observance of certain rules of conduct, appropriate standards of a society at a given historical moment.Today such rules are: be responsible for the above;treat other people the way I would like to turn to you;reverence (seniors, teachers, government officials, parents).Mutual assistance is welcomed.In Russia, this rule is sometimes understood in exaggerated form: we have not decided to inform on colleagues, friends, relatives, although in other countries, such measures are considered not only acceptable, but necessary.For example, when it comes to incompetence supervisor, this report supreme leader, driven by concern for the enterprise as a whole.
Skills
Recently, much attention is paid to the ability to properly communicate.This means: to effectively negotiate, establish important contacts, to maintain the image of the company, the employer comply with their role in society (the role of a parent, a son, a representative of a certain profession, friend, etc.).Such performance can be achieved with simple skills:
- ability to interpret verbal (verbal) and nonverbal (gestures, facial expressions, posture, movement) signals;
- the ability to argue their point of view;
- avoid communication barriers;
- take into account the characteristics of the communication process, to avoid their negative effects (for example, few people know what a high percentage of the information is lost during its transfer from one person to another, and this knowledge could be used for the benefit).
Almost each of these skills has its own program of psychological training.So, all that you can learn to master and bring to a level of skill.
Culture Communication modern man absorbs much more knowledge and skills than 10 years ago, to the active development of Russian scientific knowledge areas as management, marketing, psychology, business ethics.Gradually, the level of intelligence among the population increased, which should please those who are not indifferent to what quality of life we are moving.
