"Mobile bank" Sberbank is a convenient service for any owner of a plastic card.Let's talk about how you can connect and disconnect the service, and what is its value.
Sberbank much effort is aimed at making easier the lives of their clients.Therefore, increasingly, new services.As an example, the service "Mobile Banking", which allows you to pay a variety of services and make transfers to other accounts from home.Depending on the card type, the cost of service of 30 or 60 per month.
What can you pay?
«Mobile Bank" - this is a very simple and easy-to-use service to all holders of plastic cards.With the help of this service clients of financial institutions are given the opportunity to access their accounts from your phone.
Thanks to modern system within the service can pay for mobile communications, internet, bills for rent, fees on loans, transfer money on deposit, and make transfers from card to card.
How does it work?
service works is that the client has every opportunity to quickly learn how to handle the system and perform exactly the operations that are required.Another important fact is that all of the information about ongoing operations are saved so that the card holder is always aware of the status of your account.To fully understand what a "Mobile bank" and how it works, you need to use this service.
How can I connect?
"Mobile bank" can be connected in several ways:
- can apply directly to the bank branch.Processing operator is required to provide a passport and fill out an application for connection.The service is only possible if it is provided for under the contract, which is available at the client.
- can connect yourself using self-service device.They can be found almost everywhere, so not necessarily go to the bank or ATM.It is important to note that the "Mobile Banking" in this case is only connected on one card.In other words, with the need to connect multiple cards should perform the operation for each of them separately.In addition, the monthly fee the bank will also charge separately for each of the cards.
- Finally, the service can be connected by contacting customer support.To do this, the operator will need to dictate the card number and passport details as to identify it may ask questions concerning the passport data, date of birth or address.
Regardless of the manner in which the customer connects the service, it is activated within three days from the date of registration of the application.
How do you know that the service is really active?
What is the "Mobile Banking", and how to connect it, we have already mentioned, but also understand that the service is active and can be used?
Once the service is activated, the client on your phone then gets a message.It begins with the words: "Dear customer!For your card is connected "Mobile Bank" (the package name) ... »
then proposed to cancel the activation of the service, if the client it is not connected.This can be done within two hours of receiving messages.
Then begins to enumerate all available maps and customer service status.The status can be on (enabled) or off (disabled).Also, transfer is carried out with an indication of the payment system, to which it relates, and the last four digits.
Once this message comes, the client can independently understand what "Mobile bank" and begin active use of its advantages.In addition, the service can be used to lock the card if it is lost or stolen.
When using services necessarily need care, as scammers are on the alert and very often pretend "bank robots."Thus, the client receives a message with a request to write a secret code, card number or make a transfer."Mobile bank" works only with the number 900, so if the message comes from another room, you should not pay attention to him.
What else must know the client?
in the first place - is that for the service will be charged a monthly fee automatically.In the absence of funds for the map service is temporarily blocked, and will be notified on the phone to restrict its work.In the future, when receiving the transfer or self-refill cards, payment services will be written off on their own, and it will again become active.This client also will be notified.These processes are fully automated, and the client does not need to do for their work.
The fee for the service depends on what the tariff plan chosen by the customer.There are only two:
- Full "Mobile bank" - to pay for it is 30 or 60 per month, depending on the type of card.
- Economy "Mobile bank" - a service provided free of charge, but each request would cost 3 rubles, and the statement of the last 10 operations - 15 rubles.
it safe to use the service?
To answer this question, you should know what the "Mobile Banking".But we have already found.This service gives customers many options for the use of their funds in the accounts, so security must be at the highest level, as attackers are always trying to find an easy way profit.
Nobody should report their passwords and session keys, because such information does not even have bank employees.Be sure to see to it that the keys were given to you in a sealed envelope.If you lose your keys, or suspect they may be in the wrong hands, you should contact the bank for a new password.
What you need to avoid becoming a victim of fraud?
«Mobile Bank", of course, is safe to use, so it all depends on the client.Not to be trapped and not be a victim of fraud, you should remember that the bank never asks to send full card number, because when the query uses only her last four digits.In addition, employees of the bank or the SMS service never ask to enter the pin code as it is only used in ATMs, and the customer is always introduces his own.
Always look at what number it was reported.All posts by Sberbank come only with the number 900. In this case, it is safe to use "Mobile Banking".
Rates Today Sberbank offered two tariff plans to its customers - a complete and cost-effective package.
Under the full package is expected monthly fee for the service.The client does not have to pay for sending a variety of SMS-requests, and expense report, and the arrival of the card come automatically.To date, the cost of this package is 30 or 60 rubles per month.Cost is deducted from customer's account automatically.If you have a situation where on the map no money, the service will be blocked, and after the appearance of the locking means is released.
at economical tariff subscription fee is not charged, but the majority of SMS requests are paid, for example, to get information about the latest 10 operations will have to spend 15 rubles.
How to disable the "Mobile Banking"?
It is not so difficult as it might seem.There are three options:
- contact the Bank branch, and write the corresponding application, after which the bank officer will be made operation.Customer must present a passport to a bank employee could carry identification.Disabling the service will be made within three days.Customer phone will come a message.
- Call customer service and ask the operators about how to disable services.The employee will also provide identification, but by asking questions.To disable a service, it should clearly follow the instructions of the operator.After disconnecting the customer will also receive a message on your phone.
- can perform this operation via the self-service device.But such a scheme would not be the most reliable, because the client will have no official confirmation that it really disconnected service.And considering the fact that Sberbank reluctantly removes unnecessary customers they service is of such a request through the terminals can just forget it.
A very important point is that the service required to be disconnected from the card, the client is no longer using, so how then can appear unpleasant moments.For example, charging for the service and so on.
