become a member of the prestigious company, to gain trust among colleagues and managers, to achieve good results up to the increase - all this can be achieved, if you study the etiquette of business relationships.Of course, it is important not only to study but also to use it in practice, in other words, to know how to conduct themselves at work.To ensure that all business ethics settled down, take some time, without this in any way.
So, what is the etiquette of business communication.Speaking in a nutshell, is the set of rules to be followed in the system of business communication.It consists of the rules of representation and dating, rules of business conversations, business meetings and business meetings, the requirements for speech, appearance, manners, etc.
right of representation and explore
Getting a job, you need to introduce yourself, give his last name, first name, position and occupation.Guests should always be presented first.Engage in conversation with the head can only be after him to speak himself.
standards of treatment
etiquette of business communication means that should greet the first junior to senior, a man with a woman with the head of a slave.However, educated businessman is unlikely to wait until the first to greet his subordinate, so there is nothing wrong, if he does first.
business conversation
Business conversation is one of the main engines of entrepreneurship.That's why a business person should know how to conduct this interview.It is important to clearly express their thoughts, speak on the substance, to be able to listen to the interlocutor and would not interrupt him.Business conversation does not have to be boring, it is important that the source was able to learn the most of it for himself useful.If he is dissatisfied with something, you should always be able to resolve the situation, turn it back on track.It is unacceptable in a business conversation, raising the voice, the use of foul language and difficult to grasp the offer and terms.
Etiquette business talks on the phone
Business phone conversation as much as possible should be short, so the conversation should be conducted only on the merits.First we need to say hello and introduce themselves, give his name and the name of the organization.Before proceeding to the essence of the conversation, to ask the interlocutor whether he has enough time.In the case where it is hurry to agree on a convenient time to talk.
appearance and manners
etiquette of business communication affects human form.And this concerns not only its appearance but also demeanor.Clothes should always match the business style, is inadmissible to come to work in everyday clothes, preference should be given low-key outfit, pale colors, without excessive jewelry and accessories.If we talk about manners, there is need to know a lot about everything: how to go to the room to lend a hand, restrained behave during business conversations and negotiations.Etiquette Business Communication - is the need to wean yourself from bad habits: sitting, lounging in a chair, on the edge of the table, pick your nose and ears, etc.
Speech etiquette in business communication
important not only attach importance to what we say, but how this or that information will be presented.The man who speaks clearly and with restraint, makes a good impression than the one who speaks incoherently, stumbling over each sentence.Tone of voice also plays an important role.We need to know what part of the text to focus on what to pay attention.In conversation you can not use complicated terms, unpronounceable words and expressions.It is important that all of what is said, it was clear interlocutor.Silence during business meetings and negotiations as unacceptable.This suggests that the speaker is very little understood that what he was going to carry on a conversation.