People need to learn to listen to each other, to accept the position of the other and be able to negotiate.Otherwise, human life will be an endless stream of quarrels and conflicts.Of course, they happen in any family, the community, but we must learn how to effectively resolve disputes through dialogue, with the aim of reaching a compromise.The solution that satisfied both sides, is the culmination of the art of negotiation.To reach a compromise is sometimes harder than to solve the problem unilaterally.It is a vicious cycle that exacerbates the effect of the crisis, but does not eliminate the cause.
Art negotiate
From an early age a person has to enter the conflict.Already during children's games in the courtyard, he is aware that not all think the same age as he is, and point of view on the same acts different.Soon comes the understanding that better address the disputes peacefully.In this article we look at some of the rules, how to negotiate with people diplomatic way, without hurting others and without humiliating myself.
What unites politicians, businessmen, artists and successful people?It is the ability to speak clearly and convincingly.You'll notice that none of the journalists with their piquant questions could not someone have put in an awkward position, they are always neatly out of the situation and are "winners."Trump their victories are correctly chosen words, metaphors, emotions, phrases and gestures.It - mastery of psychological techniques and word.Ability to negotiate - is an art that you need to master.Therefore, public people - great diplomats, they are easy to approach anyone can build a constructive dialogue, easy to solve disagreements.An ordinary person can learn from them.
compromise
disputes and conflicts occur everywhere: at school, at work, at home, on the street, at the Institute and in various public places.And how effectively resolve the dispute, so to enhance the authority in the eyes of others.What does "effective art to negotiate?"By definition, a successful outcome of the negotiations two or three sides, during which a compromise.In turn, the compromise - it is voluntary and mutual concessions to all parties to the conflict to a friendly note.The phrase "agreement" means a mutually beneficial solution.And if it is found, it means that people have come to a mutual agreement that is agreed.
understand, hear, listen and insist
Certainly many managers sitting at the negotiating table, sincerely want to find a solution acceptable to all.But attempts to break down because the first minute it becomes clear that it is simply impossible to negotiate.And, unfortunately, they do not try to resume the dialogue again.
How to master the art to negotiate?The rules, which are designed by experts, will help to get out of any situation.Shutter speed, patience, self-control and focus on what's important - it's the underlying factors in the way of a compromise.
A good example is the policy or big businessmen, who are long-term negotiations with partners or competitors.Most often, the negotiations come to an end on a positive note.
road to success
for successful dialogue, all participants of the "round table" should be:
- listen carefully to the interlocutor, without interruption, even if his arguments are absurd;
- show respect for the other party;
- avoid aggression, pressure, perseverance against the opponent;
- celebrate merit and achievement;
- speak calmly, confidently, without emotions, handle the arguments, facts and evidence lead;
- reach a compromise diplomatic means.
This is the art of an agreement, the rules of correct communication is always useful in life.
Of course, it is impossible to list all the details, in this respect there is a special science - social science.This is just the basics, without which effective negotiations will not take place.
Art negotiate as a poster
Many people are upset quarrel with a friend.What to do in such situations?As the next time to reach mutual understanding and avoid conflict?In this case, experts recommend to develop its rule "Art negotiate" poster in this case will be a good tool.Everyone has seen the cartoon about Carlson, who called himself "a tamer domomuchitelnitsy."He was able to gain the most harmful Bok.Sometimes it is useful to present themselves in the form of the hero and write a memo to communicate with anyone.Forgot bitter resentment explain to myself why did this offense.The main thing is to be honest, nobody takes offense at the bad weather or the stone on which stumbled.You need to create your own recipe for avoiding offense.
- What prevents a person to understand?
- What feelings are neutral?
- What helps to understand others?
Thus, art becomes more understandable to negotiate.A poster hung in the room, will help in this matter.
communicative process
Communication - an integral part of the successful operation of many professions,
specifics of which is to communicate with people.The uniqueness lies in the ability to listen, understand others and perceive the information.The goal of communication is the relative balance of parties in which to assert their goals, ideas, interests, but as a result of which the parties come to some agreement.In fact, it is always possible to negotiate with all - with the seller, buyer, employee, partner, boss.Why is the ability to negotiate is called art?The fact is that in real life, not all people write poetry, play the piano, paint, dance or sing.Talent laid in every man, someone he expressed more strongly, someone weaker.And the possibility of allowing the makings to improve and become a true professional.Not all art is given to negotiate rules allow mutual consent to develop the quality of it.Certain methods, training programs are an excellent "tutorial."
art of diplomacy
valuable skills of diplomacy are needed everywhere.This art to perfection should own any manager or manager.This does not mean that other members of this quality is not useful.Art negotiate through diplomatic highly valued in our time.Ability to conduct proper dialogue with employees, suppliers, exporters, consumers must be in any job.Understanding this mechanism and apply it in practice, you can take a leadership position.
Unfortunately, in difficult situations, people either give up immediately or attacking your opponent.This is the feature of people - do not think, do things.In order not to complicate the situation, you need a good preparation, which begins with the question "What do I want to achieve as a result, to which aspire to?".After determining the goal it is necessary to analyze and compare, and then correct the judgment and plans for the future and to be back in the "alert".This is the art of negotiation.Social science as an academic subject, brought together a variety of social sciences teach improvise when there is no time to prepare.
soldier example
example, has decided to resign experienced employee, explaining his departure that he ceased to arrange working hours and wages.In a surprise announcement urgent need to react, but to the interests of the manager have been complied with, as a valued employee does not want to lose.In the search for and training of the new can take a lot of time and money, but also the arguments of the outgoing clear.What should I do in this situation and not to be mistaken?This will teach the art of negotiation.
If the chief is unable to find a solution to such a simple situation, with the challenges it is unlikely to cope.Most likely, the head of the short-sighted will not stop the employee and try to find a solution.But it is a compromise in this situation can be most beneficial to both sides.Such examples are many.What is the essence of the agreement?Try to understand.
process agreement
first thing that happens in such a situation, it is a clash of interests.Personal interests known.But in order to objectively assess the situation, it is necessary to set priorities and make it pretty easy.It all depends on the task that you put in front of people, their intended purpose, as far as he needs?You also need to understand the interests of the opponent, otherwise not reach a compromise.If the opposite side of the motive is not clear, but the interests are hidden, easy way - visually change places, imagine yourself in the place of the interlocutor, and wonder what the problem might be with him, that he was worried, and so on.And after talking with mutual friends, you can understand the whole situation, to obtain additional information that will help make the right decision.
All of this helps to understand how to negotiate and get out of difficult situations and find a compromise diplomatic means.
