How to get a refund for defective goods?This question really can be called both important and urgent.The bottom line is that we are all consumers, constantly acquiring a lot of goods and services - without this in any way.Agree, you do not just happen to buy something that breaks down quickly in the future, or simply does not correspond to the quality, what would have to comply.Someone in such situations simply sighs, cleans bought far away and forget about it, but there are people ready to the last to defend their rights.Yes, it should be done, but well, not haphazardly.
How to return the money for poor quality goods?Please refer to the legislation in the field of consumer protection.His standards are very developed, and the relevant federal law is one of the most efficient in the country.Thanks to him, many people in Russia were not only able to regain all what is due them, but also to get a decent extra money.
Consumer Rights: refund
immediately draws attention to the fact that the law of the RFP clearly defined legal subjects: the seller - SP or organization, and the buyer - any natural person who purchases goods or services specifically for use, which has no connection with a business.This must be taken into account, so you can not follow the instructions in this article, for example, to return an item purchased from a simple individual.
How to get a refund for defective goods?What product generally can be called low-quality?We must start from this.It must correspond to the quality of which it is said in the contract, or to what is usually assumed for products of this kind.Are there periods return?First of all pay attention to the fact that almost any product can be returned within two weeks after purchase, even if the quality is quite normal.It's about the fact that he just did not fit or did not like.
two terms are important: the warranty and, of course, the life.And then, and more assigns seller.If the warranty period are not announced, it is assumed to be two years, if not announced lifetime, he is considered to be equal to ten years.Term refund for defective goods, usually equal warranty.Please note that during this period, in many cases does not begin on the day of purchase, but later.For example, seasonal items, he starts at the moment of the respective season.
How to return the money for poor quality goods?The original is to write a complaint and refer it to the seller.It is best to make it in two copies.Second, having the seal of the seller, indicating verification of it, will you.If you can not convey a claim in person, using a registered letter with a list.If your
completely legal requirements are not met within a certain period (10 days), you can go to court.What is it?According to their place of residence.You will not only otsuzhena amount previously paid, but a penalty and a special fine and compensation for moral damages and compensation for service representative if you hired him to settle the dispute.
