Verbal communication - a communication by means of words and speech means.Competent human speech was considered a source of pride at all times.Thanks to the increased social status linosti.There is two kinds of communication - verbal and non-verbal.And if the errors in your gestures and facial expressions are not so obvious, the error in the speech, even the most insignificant, are visible all around.Because should consider how this communication is, what are its characteristics.
Note that verbal contact involves several actors, each of which there may be several positions:
1. Listening.The man who perceives said, heard.
2. Speaking.The person uttering the replica.
3. Reading.Here the individual acts in two forms: people, reading suggestions, listen to them, and at the same time pronounces them himself.
4. Writing.The person who writes the replicas on paper or other media.It performs three roles: listener, speaker and meditating.
5. Reflecting.In this role, the individual acts when is a certain conversation with his inner "I".In this case, he says, and listen at the same time.
verbal communication, on this basis, is divided into two kinds: written and oral.Oral verbal communication is speech.It is possible in a situation where one person talks and the other listens.This kind of communication appeared before the others, because it does not require writing and reading skills.As for options written communication, people here can act both as a reader and as one who writes.For this type of communication are fundamental media: without them it simply can not exist.Such means may include the following: paper, electronic media, the existence of which was made possible after the occurrence of a computer and the Internet.
Remember that as soon as the speech was made, it goes into oral form.Verbal communication becomes easy interpretation, one has only to read the text aloud.Because the border is very thin.
However, very often in the communication process there are some difficulties impeding the understanding and perception of information.Because there was the concept of the so-called communicative barriers.They can be as follows:
1. Phonetic.It occurs as a result of the presence of defects in the speaker's voice (diction, accent, intonation features).
2. Logical, which will certainly appear if the interlocutors are different types of thinking.As an example is the level of intelligence.
3. Verbal communication may be difficult due to the semantic barrier.It occurs between people belonging to different cultures and nations.The essence of the obstacles lies in the fact that the same words appear different meaning.
4. Stylistic.It is inevitable that a scheme for constructing messages broken.To prevent this, you need to strictly adhere to the order of message transmission: to attract the attention, arouse interest, indicate the main points discussed and allow the other person to make a conclusion.
Verbal communication is based on four levels of communication:
1. intuitively.The man from afar he heard the information, understand what is at stake and feel the reason or purpose of the product statements.
2. Ethics.It is considered to be signals intonation, facial expressions, gestures and gaze.
3. Logic, which makes a clear and structured information sharing.
4. Physical, signals which are touching.This is possible only when the distance between the interlocutors insignificant.