How to learn to refuse to work

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Why is the ability to say "no" to the employer will help you make a career.

Beth Cronin started working in a law firm Trenam Kemker paralegal in 2008."At that time I tried not to tell partners that are too busy and can not take on another project," - she said.But while the younger lawyer was studying right to say "no."

«First of all, I have built up a reputation as a serious and Executive Officer, - says Cronin.- Every time they gave me the job, I tried to find out in detail what the deadlines, and decide whether I can really do this job quality.When talking to you with any suggestions, do not answer, "I do not have time" or "I'm very busy."Today Beth Cronin - a member of the board of directors Trenam Kemker and is responsible for the international activities of the company (which has representation even in St. Petersburg).

All employers are dreaming that their employees work more, but while spending less time.And most of the professionals accept these conditions, if you want to succeed and be part of a strong team.

However, it is the ability to say "no" can be an asset, due to which you will be able to build their careers."Do not think that it is always necessary to agree with everything, and take on any job - says Susan Newman, Doctor of Psychological Science, a social psychologist and author of The Book of No (« The Book of "No").- Says "no", you get to focus on their own problems. "But the habit of always saying "yes" can ruin your reputation and hurt his career."The leaders that give you a job, hoping that you follow it carefully and on time - sure Cronin - otherwise you will be considered a person, who can not be trusted."

Refuse urgent projects

Think hard before you take on a new project.It is obvious that young employees who are taken for the many tasks at once, expect to be able to express themselves.And people in higher positions, it is important to learn to filter out projects that can only do it from those that can perform and other staff."Most people who dream of a career, start with what do most of the requests from the chief, if they have at least distantly related to their work," - says psychologist Nanette Gartrell, MD, author of My Answer is No ... If That'sOkay With You.

But after a while, says Gartrell, if they successfully cope with the work, there is a risk that they will hang a lot of things at once.That's when you need to learn to say a firm "no.""If you are a middle manager, and you are asked to change the cartridge in the printer, then you can give up, - gives an example Gartrell - but if you are an intern or junior employee, then, perhaps, is to accept."


Before you say "no", list what you need to do right now and ask your boss to prioritize."You have to explain, you do not want to abandon the project, but simply trying to realistically assess their capabilities," - advises Cronin.

Say what you have to choose between the two tasks and important for you to not make a mistake in choosing.If the boss asks you to do a new thing, when you're doing something else, do not be afraid to answer: "I would gladly help you.But I have to do X by Tuesday for the partner Y. How much time will you give me to perform your errands? "And try to explain it as short and simple.

When you say "no", try to soften the impression of your failure to solve the problem and help the chief.If possible, offer an alternative solution.

«Suggest other options - recommends Michael Roberto, the teacher Bryant MBA from the University and author of Why Great Leaders Do not Take Yes for an Answer.- Say, "I'm not ready to do it now, but could help in some other way."

How to say "no»

say "no" in a personal conversation, not by e-mail."Mail can be properly interpreted - says Newman, - the letter can not hear the tone, the willingness to help, which sounds during a call."

If you give up some suggestions, try to offer each employee that you will do him a favor.Only pre-talk with a colleague not to substitute it in this advice."If you're someone refuses, always try to offer something in return," - recommends Gartrell.

And most importantly, do not be afraid to share your professional and personal life, especially if you work in a company where colleagues communicate a lot after work."The best reason for the failure - it's family - said Gartrell.- It is unlikely that you blame someone, if you refuse to work overtime, telling you it is important to spend that time at home with loved ones. "

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