No sooner had the Russian leaders used to the acronym CRM (business strategy aimed at identifying and understanding the needs of present and future clients) as there is another very important management tool - BMP-system, which is also desirable to adopt, untilahead of the competition.
So, what are the bpm-systems?The reduction of «BPM», the first letter means «business», the second - «performance», and the third, as you probably have already guessed, - «management».Putting all of these three words together we get "business performance management" or "management system business processes."
BPM-system designed to maintain a full cycle management process and allow you to maximize automation of such important and necessary function of management, planning and control.The cornerstone of such systems is the business process.This term is called a specific, measurable set of operations or tasks, which aims to create the final product of the company.
Examples of typical business processes can serve as travel planning, budgeting, account opening, the performance of the production order, transportation, forecast the amount of orders from potential customers, etc.
Some might say that the definition of business processes in the company are of no use and all this only leads to unnecessary expenditure of time, however, such a view would be fundamentally wrong.Business processes can achieve better performance, which in turn leads to a reduction in costs and increase profits.BPM-systems allow these processes to streamline and automate.Thanks to their use of the work is done more efficiently and with minimal loss of time.
BPM-systems work on the basis of the data warehouse, which contains all the quantitative and financial information company.The introduction of such a system is much easier to make decisions on issues such as:
- strategic planning, setting the major performance criteria;
- staging tactical tasks;
- control and monitoring of the implementation of plans;
- management and analysis of results.
Typically, BPM-system consists of a traditional set of elements responsible for the design, implementation and monitoring.Design is a detailed circuit design each business process.For the following "engine" of the system - BPM Engine.He is responsible for starting the process of changing monitors and executes the defined rules.
monitoring process is carried out with the help of graphic or statistical data.Because of reports containing all the process parameters, it is very easy to assess their effectiveness.
Using the BPM system is advantageous in that it can help increase the speed of production problems, improving the quality of business processes, it becomes easier to make decisions and find ways to improve a particular process.In addition, modeling and focus on results allow the company to become more flexible and thus more competitive.
Thanks to all these points, BPM systems have become very popular among many large companies and organizations.
