Success in business depends on many factors.One of them - the ability to build relationships with customers and partners.
Communication in the business environment built subject to certain rules and regulations, known as etiquette.Due to the simple compliance with regulations interaction is faster, there is less conflict.
business etiquette rules apply both to private communication, and the correspondence.Their observance promotes mutual understanding.Moreover, following the rules of etiquette, you show respect for the other party, as well as an interest in the success of the interaction.
How to write a business letter
First we need to build up an effective structure of your posts.
rules of business correspondence suggest that treatment begins with a letter, followed by a brief introduction, the main text, closing, signature, postscript, if necessary.Then the application may be.When it comes to e-mail, all the better to send voluminous documents in the attached file, mentioning it in the report.
Message Handling You can start with the word "respect".But remember, in this case, the end of the letter it is not necessary to write "respect."Another option - a common greeting.Treatment should be placed on the page.
In our country, it is best to call a person by name and patronymic.If you are not familiar with the recipient in person, you can refer to it as follows: "Dear Mr. Smith".
Introduction In the introduction to the main text should be to summarize the purpose of the letter.This part should not exceed two sentences.
Main content
2-3 paragraphs is necessary to describe the situation, your thoughts and suggestions, and ask questions.
Conclusion
rules of business correspondence require in prison lead a brief summary of what has been said above.The letter usually end with standard phrases such as "Best regards," "Sincerely," "With gratitude," and so on.Please enter your last name, first name, do not forget about the position.
Postscript Postscript usually write in extreme cases, if you forget to indicate something important or necessary to inform the recipient of an event that occurred after the writing of the letter.
Making
letter must be literate, and neatly decorated.Required fields presence.Right indent shall not be less than three centimeters, and on the left about a half.Highlight the paragraphs to the text easier to read.Use Times New Roman font of size 12.
Well, if you are using the symbolism of the organization.If you are writing on the official form, be sure to pay attention to the fact that the headers and footers indicated the company name, contact information, details and logo.
courtesy
rules of business correspondence - is not only the use of a standard registration document.Any formal letter suggests the correct expression of his thoughts, even if you write it to express a complaint.
can not start with a letter of refusal, with the word "no" or particle "no".First, you need to explain the reasons for the decision.If possible, offer an alternative way out of the situation.
no need to impose on human solutions to the issue.This can have the opposite effect.
To show that an emergency, you can ask the recipient to send a reply to a certain number.No need to hurry him harshly.
Try not to make allusions to a possible incompetence of the person who will read the letter, as this will sound insulting.
So we looked at the basic techniques of how to write a formal letter.
Following these instructions will make your business communication easier and more successful, and you zarekomenduete itself as a respectful and proper person.
The above rules of business correspondence are suitable for both paper and electronic communications.
