Sales - popular and demanded a trade.What is the responsibility of the sales manager?How to write a good resume?What happens in this profession specialization?Let's look at these issues in more detail.
Managers are different
In our country, it so happened that a sales manager can call any employee who has at least some relation to a trading operations.In Western countries, the manager - is, first of all, a leader.Let the arguments about why this happened, we understand the typology.Managers are different, and therefore the duties of sales manager (for a summary of the applicant as well) will also vary.
Specialists divided by type of sales: active or passive.The first of their kind - is when a client has interested himself drawn to the company.The manager need only process the incoming request so that it has completed a deal.Active sales - this is when you need to attract customers.This - the most difficult but also the most high-paying job.
Key skills required of the applicant to the post
There is a set of basic skills that are not the responsibility of the sales manager (for a summary of them, however, and you can specify), but must be present at the professional, regardless of specialization:
- emotional stability;no matter how terrible was the day, no matter how complex the customer proved to be, we must be able to maintain steady and quiet mood, the second time because the chance to make a first impression will not be;
- communication skills;
- basic knowledge of sales;To do this, you need to read at least a couple of books on the subject;
- commitment;
- ability to be a good listener;Many sell those people who know how to listen to customer needs and provide a tailor it for him the decision;
- ability to competently present the potential buyer a product or service;
- organization, because to convince the client to make a deal - this is only the beginning: to successfully complete it is necessary to draw up the documents, arrange delivery, receive money and more;all need to be able to take into account the flexibility to arrange so that the result of the work was positive.
addition to the key skills required has a good knowledge of the product and the specific skills required for a particular job.
How to write a brilliant CV?
summary - a way to attract the attention of the employer to the person, so it is important to make it properly.Good summary - it's not just a list of skills and personal qualities, it is also a document that draws attention neat and beautiful design.
It should be complemented with a summary photo or still is not - a moot point.If you decide that you need a picture, then select the photo quality, without unnecessary details, in which you are present in a business setting.Be sure to check before sending a resume for spelling and punctuation errors in the design - that there was a single font, margins and padding are respected, that the text was divided into semantic units and paragraphs for easy reading.The summary should make a good impression before the employer began to grasp the meaning of the text.
sure to write on what kind of position you are applying for.It is not necessary to write a "manager" in the hope that the employer decides that you will be able to fulfill all the possible responsibilities of a sales manager.To resume, it is important to specify the scope of its activities.If you are interested in several jobs, make under each separate document with an emphasis on the need for this particular office skills.
Section "Education" to be filled, even if it is not directly related to your future posts.Do not hesitate to indicate which passed trainings, seminars and courses.
How to start a career?
selling area - it is a huge opportunity for rapid career growth and why it is so attractive.To start usually does not require any special education or experience.The main thing that my eyes were burning.It is even useful to begin to build a career with the lowest rungs, from the position of sales representative or merchandiser - the experience will help in the further growth.
If you decide to build a career in sales, do not hesitate to go to the lower position - active motivated employees quickly noticed and move up.
territorial or regional?
Responsibilities of regional sales manager consist to develop sales in a particular region.To do this:
- to work on the collection and analysis of information on the regional market;
- create sales strategies and do the work on their implementation;
- team of employees to organize and control the execution of tasks;
- establish document and maintain records;
- control the flow of payments, work with debts;
- take part in negotiations and presentations;
- collect and analyze information about competitors.
Responsibilities territorial sales manager are very similar, with the same kinds of work regional.Most companies use these concepts as identical.To fully perform the duties of such a position often requires a driver's license and personal vehicle.The advantage is knowledge of English, especially when it comes to work in an international company.The duties of the regional sales manager can enter and regular trips on the territory for which he is responsible.
Wholesale or Retail?
Responsibilities Sales Manager (to resume) and may vary depending on the wholesale implementation will need to be engaged or retail.Retail Sales Manager is most common to us under the names "sales representatives" or "Sales".His primary duty - is the realization of the goods to the final consumer, resale such activities implies.Wholesale sales - is work with merchants, ranging from small kiosks to large supermarket chains and warehouse bases.
manager duties on wholesale sales are as follows:
- expansion of the customer base;
- control of the timely collection of receivables;
- registration of contracts and related documents;
- organization and supervision of the team of sales representatives.
In each of the list of duties of the manager might have their own distinctive features.
goods or services?
good manager can sell anything and in any desired scale.Nevertheless, sales are divided by level of difficulty.
It is the realization of just selling cheap goods or services, such as telecommunications services.Often you can find ads on the recruitment of sales managers in the company MTS.What do these experts?Responsibilities Sales Manager (to resume) MTS following:
- attract customers for the sale of services - Internet, telephony, digital television;
- contracts;
- development of the existing customer base.
difficult to consider the sale of a product that requires further service.For example, expensive software.To work in this field requires experience and a high level of competence.
How to become a successful
In order to build a truly brilliant career, you will learn: to read books, attend workshops, learn from the experience of successful merchants, to seek an individual style, to turn out the skills demanded by it in this company.In some cases it may be analytical skills in the individual - communication.
is important to study your product, but not for the seller's perspective, but from the point of view of the consumer.What problems the customer can decide if the product will acquire?It is important to study the consumer audience, with its representatives be friendly, trusting relationship to develop their own customer base.
most important thing - to see the goal and confidently move forward to achieve it.
