How to respond to rudeness right?

happens that day and so are not specified, and more rudeness at work, in stores, in the transport spoils the mood completely.You can keep silent, not responding to endure.But patience has come to an end, and how to respond to rudeness?

Ignore or not?

The easiest option - to pretend that you did not notice, as soon as possible out of my head someone insulting words, maintain composure.But do not be upset because little things do not always succeed, as well as escape from the silence of a quarrelsome man.On the other hand, to defend its interests and protect the self-esteem necessary.How to respond to rudeness right?There are several ways.

Exposing

Rudeness is not only obvious, but hidden.For example, a colleague can criticize your professional achievements only because of personal animosity.In such a case, you should expose the kicker, explaining the situation.Detractors are likely to be frightened, that he was accused of bias, and the next time think before you open your mouth.

Shock

How to respond to rudeness in public transport, in the street or in a store?Stop the flow of swearing is poured on your head, it is possible some strange issue, which will lead to confusion interlocutor.Coming up with any objections are slow, and louts do not normally perceive anything constructive, so the issue can be quite absurd, such as: "How fast behemoth will reach Mars?".Ham will have time to think what you had in mind.

Humor

Often you rude people that you really do not want to quarrel, for example, the head of which stood on the wrong foot, or a loved one who has some kind of trouble, and his discontentIt gets you.To defuse the situation, and even cheer up the other party makes a joke.Cut some feisty grandmother at the entrance is also very nice.But, alas, witty answers to rudeness often come to mind at the time when the situation itself in the past.

Questions

opportunity not only to adequately respond to rudeness, but also questions.For example, the bus you accidentally pushed someone and apologized, but the man still indignant: "What are you, blind?Quite mad? ".You can ask, "Do you think I'm blind and stupid?".The answer is likely to be positive: "Of course!You pushed me! ".It is appropriate to ask, "Do you think that I pushed you on purpose?".Translating the attacks in question, you allow the other person to understand the situation: he was hurt, and his first reaction - the aggression, but that's no reason to be rude in response to the apology.

tediousness

Such issues can be brought to a frank tediousness, which bogged down any rudeness.For example, a boss can announce all the work you have done hack.How to respond to rudeness in such a situation?Start meticulously inquire: what is wrong, where he found a mistake at any point, in this or that, and you need to fix, where and how?The next time the boss comes to you only with constructive criticism.