If your computer does not see the plate, before consulting a specialist, it is necessary to carry out self-diagnosis and determine what it is connected.How this can be done, we'll show in this article.
My computer does not see the plate?
- defective USB-connector on your computer.
- wire, with which you are trying to connect the two devices is damaged or is not original.
- The tablet does not set parameters for connecting to other devices.
- Drivers on the plate missing on the computer.
What to do?
order to determine why your computer does not see the plate, proceed as follows: First check the USB-connector and wire, then ensure you have selected the PC software for the device, and finally check the configuration of the tablet.Now, first things first.
- Take any USB-device and turn it into the connector on the PC that we need to check.When it is operational, so there is no problem with the socket.In this case, you can try to turn the tablet into a different USB-connector for diagnostics.
- wire which is used to connect the device to connect, for example, to a mobile phone or other device, to which it is suited, connect it to your computer and test whether it works.There is a possibility that a wire may be damaged or defective.
- If the computer does not see the plate, but the USB-wire and connector are in good working condition, you need to check whether the drivers are installed on your system.To do this, go to the Device Manager (located in the "Computer Properties") and connect the tablet.If the software is on the list, then click it right mouse button and select "Update Driver Software", while you have to have access to the Internet (or inserted a disc that was included with the device).If the name of the equipment is not in the list or on the contrary it is an exclamation point, it indicates that the software required for correct operation of the tablet with a computer is not available, or have any problems with him.In this situation, you need to update drivers or install them.If you have a disk problem is simplified.In the opposite case it is necessary to visit the appropriate software to download.
- computer does not see the tablet still?Then look at the screen of the device when it is connected to the PC.Some models in contact with other equipment required to establish a special regime.In the absence of any information on the screen, disconnect the tablet from the computer and go to its settings.View detailed information about connecting via USB.Possibly, this mode is limited to the device or simply not selected.
Help Professionals
If your computer does not see the plate, and the above tips do not help you to rectify this situation, it is best to consult a specialist for more information.If the item is still under warranty, it is reasonable to consult with the sellers on how to proceed.May have to replace the plate.
