One of the main factors of competitiveness of each producer today is the quality of their manufactured products.And it is right to mention the fact that in the conditions of market relations the role of non-price competition has recently increased enormously, as due to the large number of unscrupulous vendors are now interested not in the consumer price, namely to ensure the quality of goods.Consider this concept in more detail.
Quality assurance was required and performed in virtually all times.To date, a lot of controversy about what exactly is meant by "quality", but for ordinary people, it has a unique terminology.ISO The International Organization has managed to standardize such a thing as a set of different characteristics of a specific object, which are directly related to its ability to fully or partially meet the needs of already installed.
Consider some of the elements that today enjoys the evaluation of the quality of goods.Under certain characteristics understood the relationship of various independent and dependent variables are displayed in a specific graphics, formulas, or text.Specifications are subject to both quantitative and qualitative.The concept of an object, for example, refers to the process or activity organization service individual, product or any combination thereof.That is, in other words, the object in this case is said to everybody that can be in any way considered or described.
Products - is the end result of processes or activities.Service - is the result of a specific interaction between the supplier and the consumer, as well as the internal activities of the supplier to meet all kinds of customer needs.
starting point in determining the quality and the concept is also a requirement.Here we are talking initially to satisfy the different needs of each customer, who play in this case, a tremendous role in the formation of quality.Consumers have recently become much more selective, and most importantly - picky, so their quality requirements are growing almost with each new day.The main desire of every person is to obtain the highest quality product or service that will fully meet all its needs.
In the 70s of the last century, many experts, together with scientists to determine that the quality can not be fully guaranteed only by controlling only the finished product.It must necessarily be provided at each step in the production, and also in the course of studying the market, the choice of suppliers of raw materials and in many other processes.
How is quality assurance?Modern trends
As a result of such research and the growth of consumer criticism, product quality assurance has been demanding the creation of a variety of integrated approaches, which could generate some closed process, taking into account absolutely all the aforementioned steps and a number of others.That is why recently been created, some of which are permanently on various activities carried out by quality assurance.Such systems have recently changed several times and improved.
In the end, many manufacturers have concluded that it is appropriate not only to regulate the technical processes, but also anything that might be related to the management, the organization of the distribution functions of the rights, duties and tasks.The main purpose of the standards is to build a quality system that will ensure the manufacture of products that can meet the requirements of almost any consumer.
