updated terms and conditions in the rules of returning the goods the seller to take effect at the beginning of December 2011.Unfortunately, many consumers of goods and services consumers are still not fully aware of their rights, namely, during which time you can return the goods, and some unscrupulous sellers use it.In this article, we will explain the main provisions of articles 18,19 and 25 of the law, is directly related to the issue, during which time you can return the item to the seller.
for how long you can return the item relating to the complex
new amendments adopted to the law, brought out some criteria for determining the so-called sophisticated products.Major appliances, automobiles, boats, airplanes, consumer electronics and other items not related to food, clothing and wardrobe were in a separate list.The procedure and frameworks for how long you can return the product, different from the rest.According to the legislation, the goods can be returned to the seller in case of his shortcomings that prevent its use for its intended purpose.In case of violation of the integrity of the hull, open lesions and other defects, the seller has the right not to satisfy the claim.
Consult with the store you need to claim within fifteen days from the date of purchase.If at the time of treatment available in the store the same product you have to offer an equivalent exchange.In the absence thereof, gives 7 days to eliminate breakage.Sold on expiration of this period can either return the amount paid within three days of the purchase of poor-quality or produce adequate substitute.Buyer and seller may fix an additional period by mutual agreement - 20 days.This last period for which problems with the purchase must be addressed.We reserve the right to appoint Seller examination to determine the cause of the problems.If they occur through the fault of the consumer, shop the right to refuse to collect the damages and the cost of the examination to the buyer.Well, if the examination proves factory marriage or careless attitude of the seller, which caused defects of the goods, its cost falls on the shoulders of the seller and the manufacturer and the purchaser must return the amount paid for the purchase.
how long you can return the product to the shop product
Many of us are faced with a situation when buying groceries at the store, on arrival home showed that the product has expired or deteriorated.However, few turned to the store with the demand to exchange the product or return the money paid for.How long you can return the item in the grocery store?The law refers to the period until the expiration date of the goods, indicated on the packaging.If Seller unwillingness to exchange or return the money, you have the right to file a complaint and seek guidance Store Department FOD.
Return substandard clothing and footwear
New amendments have clarified and procedures with respect to the return of items of clothing and footwear in the case of non-sized or defects.Within two weeks from the date of purchase of the goods, you can file a claim to the seller and demand exchange.Of course, the purchase must be intact, with all labels and the whole package.Should not present signs of washing and wearing.Lack of cash receipt can not be the cause of failure in the exchange of faulty goods, otherwise you have the right to leave a note in the book of complaints, contact the Division of STD or file a claim-application to the Magistrate's Court.For exchange and refund the reason must be objective (not suitable size, there are defects).Return the goods simply because he suddenly stopped like you, you have no right.Having
notion how long you can return the item or exchange, you will not lose the extra money and purchase will bring only joy and pleasure.
