Nothing can spoil the mood, how badly do some shopping.However, fortunately, the majority of non-food items can be brought back within 15 days.To learn how to refuse to buy and which products can not be exchanged or returned, this article will tell.
The law on consumer rights there is a provision stating that the buyer can refuse the goods purchased in the following cases: when he was of low quality or not appropriate for the size, dimensions, shape, color or a complete set - with a few exceptions (which goods are not subject toexchange and return, see below).The buyer has the right to change its product for the same, in his absence in a warehouse store is obliged to return the money within three days.If necessary, the buyer need to demand a document confirming the act of returning the goods and the expectation of payment.By the appearance of the goods imposed certain requirements: it can not be broken, should remain with preserved yarlykamii, badges and seals.If possible, present a cashier's check, but its absence is not a sufficient reason for denying the claim.The buyer can prove his innocence lawful means available: the involvement of witnesses, video, etc.
However, as mentioned above, set the list of goods that can not be returned or exchanged.It is drawn up and approved by the Government.So, we list what goods can not be exchanged or returned, according to the latest edition of the Decision.
1. Medications and other medical products (devices, tools, child care, contact lenses, etc.).
2. Products for hygiene (wipes, hair curlers, toothbrushes, etc.).
3. Cosmetics and perfumery.
4. Textile, construction, decoration and other materials which are released footage.
5. linen, knitwear and hosiery.
6. Containers made of polymers in contact with food (disposable tableware, plastic boxes, packaging materials).
7. Furniture kits.
8. Household chemicals, chemicals.
9. Plants and animals.
10. Weapons and ammunition.
11. Complex household appliances with a warranty period (machines, televisions, radio, etc.).
12. Vehicles, aircraft, vehicles, trailers, motorcycles, boats and other water craft.
13. Jewelry.
14. Certain publications (brochures. Calendars, booklets).
What goods can not be exchanged or returned, you can further refine the seller.
All these items are good quality product.In the event that the buyer has found manufacturing defects during the warranty period, by the manufacturer, he shall apply to the store with a statement specifying therein the date of purchase, the nature of the damage and provide the guarantee card.If necessary, the seller diagnoses, it released him 10 days.If it is proved by the fact that the product was originally defective, the buyer return the money or give out free like product.
If your purchase is entered in the list of goods to be returned, but the seller refuses to do so, you have the right to sue him in court.Typically, in such situations, the law gets in the side of the consumer.
