Business communications are official-business style, is divided into oral and written views.By writing is a business letter, resume, application and contract.Common forms of business communication related to oral type, divided into business conversations, meetings, meetings, conferences, negotiations, and other business meetings.From the smooth and rapid dissemination of information in business style are directly dependent on market relations.Quite common today are presentations, press conferences, "round tables", meetings of shareholders, exhibitions, fairs, new products and briefings.
However, the main form of oral business communication is a dialogue.Its basic form is the conversation.In this business conversation is the most common form of business communication.During this kind of conversation can be considered the issues of employment, office or apartment repairs, transaction and a simple cooperation.
basic rule of dialogue - to convey the right information to the partner.In general, a lack of understanding of information received to blame the speaker himself.
business communication is characterized by the traditional genres: interviews, public speech, consultation and comment.
Specific genres of business communication include: discussion, debate, debate, controversy and debate.These concepts are the building blocks of meetings, conventions and conferences.
Business communications should meet the requirements of modern communication.This is, firstly, the simplicity and brevity of phrase or sentence pattern.Secondly, the use of colloquial professional vocabulary.Third, it must be logically organized, and be sure to follow the sequence in the presentation of arguments.
Business communications are sufficiently effective instrument in achieving the objectives of partners.They are widely used in negotiations stylistic sentence structure, phrases and simple sentences.
also to obtain the necessary results can be used such psycho-techniques as:
- imaginary dialogization (building dialogue in such a way that the partner misled);
- emotional exclamation (increased attention to the subject of the negotiations);
- question-answer turn (example is a rhetorical question, which provides support for the attention of the partner);
- euphemisms ("softer" analogues of harsh words that can maintain a friendly atmosphere during the negotiations and reduce the expression of negative emotions).
Business communication in speech communication should be oriented to the desired reaction partner to achieve the ease of which you need to adhere to these rules:
- each partner must be present personality of the business people (self-confidence, knowledge, competence, ability to objectively evaluate the information);
- to comply with relevant (relevance and semantic correspondence between the question and the answer received);
- in business language should be a language standard (short phrases, articulates the idea).
Also during business negotiation partners should monitor the correctness of his speech - do not make mistakes in the accents and pronunciation.You must also follow the "words-parasites", which are very often unnoticed "included" in our speech.And, at times, very difficult to get rid of the words "as if", "so to speak," "this is the most".
To sum up, we can say that the observance of these rules of business communication will allow partners to meet the standards of a business person.
