conflicts - one of the unpleasant aspects of our lives.Everyone consciously or unconsciously seek to recognize, respect, seeking friendship, spiritual and material wealth, and in this way when our interests clash with the interests of other people, it is very hurt.Not to mention the fact that all sorts of disputes and rivalries spoil the good relations not only with the person directly included in the situation, but also with other people dugimi, unwitting participants and witnesses to the conflict.
Psychologists studying ways to resolve conflict, were forced to break them down into types.As to each situation required its approach.
In modern psychology, the following types of social conflicts.The destructive, ie,destructive and constructive attitude - positive effect on the whole situation.Also shared conflicts, depending on whether they occur between whom, between two people, between man and the whole group.In this classification, psychologists add intrapersonal psychological conflict, which arises from the differences between the needs and capabilities, desires and moral values of man.
types of conflicts can be divided depending on the environment in which they occur: political, operational, role (for example, between parent and child, brother and sister, a man and a woman).
The working environment disputes may be of different nature.Hence the division of the types of conflicts in the organization: between superior and subordinate, between subordinates, between departments, teams, and also between the individual employee and the whole team.Most of the conflicts could have been avoided if all the rights and responsibilities have been documented, and shots are distributed in accordance with their personal qualities (to the team have worked close friends, and result-oriented employees).If your organization has a special personality conflict, they should be "spread out" by departments and think about how you can reduce their impact on the team.
There are many other classifications, (depending on the causes, extent).All types of conflicts are allocated exclusively to understand the situation and choose the most appropriate way of settling conflicts.Each type has its own dynamics of the conflict, its causes and accordingly its way to resolution.The main psychological problem that confronts conflict and the people around them - to bring the conflict in a positive manner.So stop its development and to direct energy to the search for common ground.This means that conflicts can be resolved through compromise, by eliminating the cause for differences and by understanding the other person's views.
For example, any type of conflict in the work environment is usually reduced due to a misunderstanding of its obligations or rights.This conflict should be resolved by clarifying authority and responsibility.This applies to both subordinates and superiors.To avoid conflict in the work environment to help in explaining job descriptions, development staff regulations, on bonuses and penalties and other documents that necessarily should familiarize all employees.
If a conflict arose between the individual and the entire working group - its nature is completely different, and solve it should be otherwise.The reasons may be hidden in the conflict of the human or social laws governing the functioning of the team (for example, the desire to find a "scapegoat").And in the first and in the second case it is necessary to work on the team (first - because the person is no longer correct, the second - because a person can not at all desire to get rid of him hung on the label).
types of conflicts - the most interesting section of psychology, which equips us with invaluable knowledge on how to interact with people.Knowing the causes, dynamics of the conflict allow us to see the situation from the inside, to objectively assess what is happening and act according to circumstances.So to avoid unpleasant moments, both for himself and for the people around them.
