Human behavior in a conflict situation: models and key recommendations to overcome them

human behavior in society is determined by a variety of both external and internal reasons.On the one hand, a kind of "leverage", which runs human activity in the outside world are the motives, needs and value orientation.But on the other, society often defines them and forms.Therefore, the behavior of man in society is very complex and constantly changing.Especially when dealing with situations of conflict.

models of human behavior in such cases may be different.The fact that the conflict is always a special confrontation, when the parties could not agree among themselves.The further a person's behavior will be determined by one of the selected model of social psychologists.

first strategy is the following.Human behavior is quite active, as he is offended, angry and irritated.The emotional component pushes him permanently to actions, which are expressed either in constructive activities, or (more often) to aggressive (verbal and nonverbal).Therefore, the behavior of such a strategy can be as useful in resolving the conflict, and tighten it.The basic recommendation in this case - to try to relate to the arisen situation easier.

Human behavior within the framework of the second model is characterized by the following trends.Man is constantly angry and offended, but does nothing to resolve the conflict situation.If an entity chooses this strategy, it can lead to the formation of despondency, depression and psychosomatic diseases.

The third model of human behavior is different in that it departs from the conflict and tries to do nothing.The subject is not angry, but also eliminated from it all.Moreover, he did not take offense.There is a kind of separated from the traumatic situation.Full, trained or natural - is not important.The main thing is that in such a situation the person to be very difficult "to reach."

fourth model of behavior in a conflict situation characterized by the fact that the subject is not angry or offended.But he has made a series of active measures to change the situation.Man totally realistic about the conflict that occurred, trying to fight back, if necessary, to resolve the problem with minimal losses both for themselves and for others.

When the fifth model of human behavior begins to change her not, and their attitude to it.At the core lies the realization that you can not change the situation immediately.Therefore, the basic strategy of becoming the change itself.Man begins to calm down, give yourself and your thoughts.He tried to identify what is a priority, what can be treated safely, and what should be very hard to answer.

Therefore, if allocated key recommendations as a way out of the conflict, we must be sure that the best model is the active position and the fourth model of behavior.Because it implies active steps to ensure that change the existing situation.

recommended to find the root cause of the conflict, try to rationally identify the main approaches to its resolution.Next, the most important thing - to agree with his opponent.

necessary to try to avoid open conflict.But when they occur, and should be possible to accurately regulate the behavior and emotional limit their losses.Otherwise a conflict situation will develop continuously on the rise line.

Be calm, confident and reasonable approach to any conflict situation, and she happily resolved.