appreciate the power that carries a non-verbal communication, helped by the fact that according to psychologists, most of the information, namely 90%, we get from the non-verbal signals.And only 10% of its ability to give us the word.Why is this happening?Because people know that non-verbal communication is fake, so to speak, is much more difficult than the verbal.After all, that is verbal communication - this is just words, and words are controlled by our brain and we will think ten times that can be said and what is delicately conceal from the interlocutor.
Quite another thing - non-verbal communication, non-verbal signals artificially send the interlocutor could only professionals understand this - psychology, intelligence agents and others who somehow has to do with professional psychologists.But there, you see, not so much.Much more ordinary people who express their real thoughts feelings with gestures and more.
So, what is non-verbal communication?What are his views of what it is?
should remember that non-verbal communication - this is not just gestures and postures: a hand on the knee or arm rest on the hips, etc.It is a whole set of signals carrying information about the object - this posture we take when communicating with the interlocutor, gestures, and facial expressions, and the size of the pupils, and our breath - rapid relaxed, excited, as well as tone of voice whenWe are speaking.
Imagine for a moment, like a man dropping his eyes and biting his lips, claims that he is doing well in life and he is happy.Believe him or objectively assess its non-verbal cues?I think that saying they will trust you in the least.And it is right.
But not only it is interesting to non-verbal communication.The fact is that there are basic signals, which are the same for all or the vast majority of people.For example, a nod or a shrug - indicating that the consent of the interlocutor or confused.But there are signals that are different in different people, it happened in their culture.
For example, for residents of the Asian region, and especially important for the Japanese rule, to show respect for the other person is - not to look him in the eye.The Japanese will look anywhere - on your neck or lapels, but not in the eyes.For European or American is avoiding eye contact will mean that the other person feels uncomfortable or hiding something, or just depressed or not interested in the issues discussed.And this difference of cultures should be considered.
But other non-verbal cues, such as: dilated pupils, trembling lips, rapid breathing consciously change virtually impossible.If the Japanese surprised, as well as European, the pupils will both expand.
Another issue that excites minds: why do you need to know and the more consciously studying nonverbal cues?Yes, we can partly understand them intuitively.For example, if the person is in front of us, hands on hips, this will mean domination.But some signals need to know that, oddly enough, to be able to use them to their advantage.To some it is necessary during the negotiation or in the commission of sales, or whether it is important for those who does not want to be fooled.
example, a seller of gestures and dilated pupils see that the buyer is interested in the product, which means it can slightly increase the price.Conversely, if the buyer pupils narrowed, the value of the goods need to slow down somewhat.
And one more thing.Remember that non-verbal cues to analyze the complex.For example, if a man scratching his nose - it's not only means that it is disingenuous.For example, it may be that his banal allergy and it is difficult to breathe.
Neverbalistika - is a science, and to approach it is necessary to study comprehensively.
