Business Etiquette - a set of rules that govern human behavior in public places, determine its level of communication and culture in cooperation with others, manners, politeness, handling, greetings and dress sense.
No company or firm can not succeed if you do not have to be staffed, which will differ not only the high level of professionalism, but also good education and the ability to behave with dignity, surrounded by customers and business partners.Kind-hearted human relationships based on trust are tied, sensitivity, courtesy and respect.Business etiquette is very important.
rude, tactless, demonstrative cordiality, frank disrespect for the personality of another person, which are observed in life are determined by the insufficient level of education and culture.In highly developed society valued personal qualities such as modesty, tact and ability to control his actions and attention to others.A sign of bad manners is considered tactless, rude, sycophancy and hypocrisy, swagger, lying, condescending attitude towards others, disregard for the interests and opinions of others, to impose their will and desire, the insults, and many other negative emotions that are considered immoral in the socio-cultural society.
high level of human culture is defined by integrity, honesty, fairness, ability to maintain the team spirit of support, partnership and mutual assistance.
important part of business etiquette are welcome and treatment.In different countries, these forms of etiquette are different from each other, as they depend on cultural traditions, customs, rituals and customs that are characteristic of a particular ethnic group.Features international etiquette apply to business etiquette in Russia.
Despite the ethnic principles of humanity connected universal categories, norms and beliefs.
in each country when meeting people wish each other good - success at work, health and prosperity.On the street and in public places should not be accompanied by the welcome speech with exclamations.Noisy and intemperate greeting considered a sign of bad taste and lack of education.Respect and reverence easier to express a slight smile, friendly nod of the head.The woman, as a man, sitting in a taxi, the first thing is to greet the driver.By entering into any room, whether it is a banking institution, office or hairdresser, at the entrance to behave discreetly and politely - to greet others and to shake hands with friends.Being in the restaurant, familiar welcome nod.In Russia, the rules of etiquette are as follows: a man supposed to welcome the first woman, younger in age and position - senior.If a woman welcomes a man first, such a gesture should be seen as a sign of respect and attention to his person.In any case, health, man must be removed the glove from his right hand.This is a sign of special respect and reverence.This should be the norm with regard to women and men of advanced age.You can not shake hands with a cigarette in his mouth and his hand in his pocket.Women's health should kindly smile and inclined his head slightly.Women are not quite sure to take out of the pockets of his hands.Men at the meeting should shake hands, and a woman - on the occasion.In a situation where a man are a woman, a lady should be the first to shake hands.If there are married couples, first greeting to express to each other woman, and only then greet the men.If a woman ahead of her husband, he welcomed the first man.Also, a woman greeted the first at a meeting with your boss and director.On the street the man decided not to kiss a woman's hand, this is done only in the room.In Russia, the only kiss the hand of married women.Men greet each other, can not remove the gloves, and if one person took - and takes another.Shaking hands can not squeeze his hand too hard.Men should remember that not necessarily a woman, colleague greet handshake is enough to say hello, "Hello", "Good day."It is necessary to smile and slightly tilt your head.
One of the most important elements of business etiquette is to present.This view helps to establish the necessary and useful contacts.Generally, younger age are older, the man - the woman, the youngest of the senior positions.Of particular importance is the form of presentation.Sounding, you must use simple and uncomplicated sentences and avoid liberties.For example, a man presenting his wife has to say: "Let me introduce my wife, Olga," or "My wife";colleague - "It seems you Olga" or "Meet Olga, our new colleague."When men are a woman, he should stand up from the table and slightly tilted, the woman does not have to get up.When a man comes down the stairs, he had a woman ahead of two steps, so that, if necessary, provide the necessary assistance.If a man is driving a car, the first thing he has to escort a lady to her place, and only then get behind the wheel.In the wardrobe of the man should help the woman to undress, remove the cloak, coat, then undress himself.
Upon entering the theater, cinema man should skip ahead a woman.At the entrance to the lobby he was supposed to remove the hat and puts it on his only outlet.A woman may headdress can not be removed.
in a cafe or restaurant, the first man passes a woman (in case the table was booked in advance).At the table, he must move the chair to the woman sat down.At the table, a man must be located to the left of it.Sitting down at the table, a man must offer a woman the menu and make a choice.
Remember, business etiquette, culture business relationship will allow you to achieve success in all spheres of life - in business, government, politics, art, relationships with the opposite sex.
