Business communication is a type of communication which is intended to interchange information between existing or potential partners.During business communication address important issues, set and achieve goals, acquired personal and business qualities.To better understand all this, it is necessary to understand what are the different types of business communication.
direct and indirect
All kinds of business communication is divided into two groups: direct and indirect.Under the direct communication mean that occurs directly between partners who do not share the space and time barriers.This may be a business conversation, negotiations.Under the implied indirect contact, which is carried out by technical means (telephone, Internet).Experience shows that it is possible to strive for direct communication, because it is the most effective to achieve any goal.Yet live communication when the sides see each other, can not be compared with anything else.
verbal and nonverbal
There are some kinds of business communication, both verbal and nonverbal.Verbal - is communication through words, non-verbal - is communication with gestures, facial expressions, postures.Nonverbal portrait of a man can be by what posture he chooses to conduct a conversation, he looks at his companion and with what tone he says this or that information.
Technology business communication can be carried out using different methods and forms of communication.Depending on this, the following types of business communication:
business meetings
There is a view of a business communication, when the entire staff of a company get together to discuss pressing issues and take a common decision.
Public Speaking
This form of business communication is to some extent a continuation of the previous one.It is then the case when one person communicates any information to their colleagues or other group of persons.He must clearly understand what he says, and his performance will be appreciated by the public.
Business conversation
It is this kind of business communication in which information is exchanged for some, the most important topic at the moment.For example, here is a discussion of the staff of the enterprise business processes.During the business meeting does not need to adjudicate.
Business negotiations
Unlike the previous type of communication, the end result of the negotiations is to find the right solution and its adoption.Business negotiations have a specific clear direction, the result of which could be the signing of important contracts and transactions.
dispute
During business communication without dispute do not always given.Often, only because of conflict of interest and defend their position the participants manage to come to some decision.But sometimes it prevents the dispute to accept it.
Business correspondence
This is an indirect way of business communication by which information is transmitted through writing.For example, these include the written orders and requests.Business correspondence can be carried out by sending emails, which significantly saves time.There are two forms of business correspondence: business letter (sent by one organization to the other) and private formal letter (sent to an individual on behalf of another private person).
Speaking of business communication, it should be mentioned, and its main phase.
Phases business communication
· Prepare for communion.
· Phase of communication (come into contact).
· Concentration (on some issue or features).
· Maintaining attention.
· argumentation and persuasion (in case you thought interlocutors costs).
· Fixing result (end the conversation at the right time).
