manufacturer shall provide to the consumer a quality product, which fully complies with the requirements.One of the important requirements - is to establish the expiration date of the warranty period and the life of the product or commodity.
service life of the goods is considered to be a certain time, during which the manufacturer is obliged to provide consumers with all the guarantees described in the documentation.
When using product for its intended purpose if serёznye manifest failure that you think were the fault of the manufacturer, the latter must fix them for free, provided that it has occurred during the warranty period.
To do this, you must submit the following documents: proof that the failure or malfunction occurred prior to the acquisition of goods and products.If the warranty period for the product (eg, 2 years), and deficiencies identified after twenty-four months from the date of purchase.And if goods are not subject to a period of service, ie it does not have the manufacturer warranty could be valid for ten years.
Lifetime product manufacturer may only be installed, as it is directly related to its creation.
If the product is intended for long-term use, it should have some specific periods during which must not be damaged, and after them - the use of it should be stopped.For products of this type include two categories of products.The first category included such products, which ended lifetime warranty and the period of its further use.This includes components, assemblies and components, which during further operation may adversely affect the environment, climate and people.These goods and products must necessarily have a certain life span.
The second category concerns products, products that are not included in the first category, and in the documentation are not specified lifetime.
Shelf life is considered to be the time at the end of which products are considered unsuitable for use.
The instructions on this product contains data not only about its application, but also on the maximum time of service and the warranty period . not sell expired goods, as well as a product or commodity that must have a time limit of operation, but this time is not specified in the documentation.
period of operation during which the identified deficiencies, called the warranty period.What can expect the consumer who buys a defective product, the product, in the event of its failure or malfunction during the warranty:
- Claim rectify the defects, with free of charge;
- Claim reduce the cost of the goods, or if it was a job - to reduce the cost of work performed;
- claim your money in full of low-quality goods, the product work.
Since the purchase and fill the coupon, begins the warranty period, if the contract does not provide anything more.Not all consumers are aware that the manufacturer's warranty can not be given, whereas in the case of failure it will be necessary to prove that the fault existed before the transfer of goods to the consumer.
If the guarantee for the products installed by the manufacturer, in the documents the seller can specify the warranty period, for whatever reason, a longer, but not vice versa.That is, the warranty period shall not be less than indicated in the documents.There is an additional liability when the seller has to bear the responsibility for the shortcomings of output that could be identified after the warranty.
As a rule, additional commitment is made between the seller and the buyer, which specifies all the details that emerged, both during operation and after it.
