One of the important indicators for purchases of household appliances, and any other item of economic or other purposes is the term of the warranty, during which the producer undertakes to free repair in case of any shortcomings or the occurrence of damage.As a rule, in our country the warranty repairs is approximately 1 year from the date of purchase.It should be noted that some manufacturers of products indicated in the coupon that warranty repair is possible only if the goods purchased exclusively from authorized distributors.That is why buy appliances on the market of conventional retailers is not recommended.
Normally warranty service by a specialized service center, which has certain powers to carry out repair work.Such a center can serve several brands a certain type of technology or have a specification of any one brand.So, for example, the service center South Korean company LG will be able to serve all types of their equipment, from refrigerators and washing machines and ending with blenders, dishwashers and so on.The maximum term of the warranty repair and maintenance of computer equipment, including combined system units and laptops is usually 2 years.
When you purchase goods should carefully review the warranty card, in particular the conditions relating to the refusal by the manufacturer of its services.The fact that each company sets its own list of conditions under which the non-compliance, it has the full right to refuse free service.In most cases, the reason for this is a violation of conditions of the goods.
Thus, the manufacturer has the right to refuse to perform its obligations, even if the warranty repairs have not expired, in the following cases:
- Lack pass upon or misuse of its filling (not the seller's signature, stamp, date of purchase and serial number).
- product has a mechanical damage.
- Inside products found foreign objects testifying to the external interference in the work of the staff.
- If it is determined that a defect is a result of violations of the terms of use.
- product has a damaged seal.
- products Found Inside excess moisture.
All of the above suggests that the term of the warranty repair is not an absolute guarantee of free repair of goods in case of damage.It should also be understood that the warranty period is set by the manufacturer in order to correct those deficiencies that might arise during the assembly of the product.A certain percentage of defective products is always the place to be, and that in such cases the manufacturer, and provides warranty service.
procedure for filling warranty cards may vary depending on the requirements of a particular manufacturer.However, apart from this general procedure is also regulated and the internal law of the State where the goods are sold, so in our country, the conditions of filling warranty cards and mandatory items are registered in the RF Law "On Protection of Consumer Rights", where the terms of warranty repairs by law have the following generally bindingfields are:
- model goods;
- the name of the product;
- serial number;
- warranty card number;
- fill in the coupon date and the date of sale of the product;
- the seller's signature and stamp of the company;
- some data about the customer (name and address).
Thus, summarizing the above, we can say that the warranty repair is an important parameter that allows you to not only provide the right to receive a quality product, but also to ensure good faith with respect to the producer of the goods produced.
