The company was founded in 1993.Brand name "Insurance Company of North treasury" organizational form - Limited Liability Company.Short name - UK "Northern Treasury".Acting CEO - Merenkov AV - head of the company since 1996.
Company Information
"Northern Treasury" in its composition has four founders are: CEO Merenkov AV, Ufimkin AY, JSC "Ural-Avia" and OOO "Invest-Garant".
authorized capital (as of 2012) of 6,269,304 42 rubles.The rating agency "Expert RA" assigned the company "Northern Treasury" reliability A III.This means that the organization has sufficient financial stability to meet the obligations in the near future.In assessing the perspective of stability analysis revealed a reliance on market relations and the situation in the field of insurance services.Therefore, she was assigned to the 3rd level of reliability in the subgroup A.
that the fear of "Northern Treasury"?
insurance company "Northern Treasury" insures both individuals and organizations.Action Lines of 5 - it is car insurance, health insurance, property, travel abroad and business insurance (risks).
In these areas various programs.Total proposed 17 products that can be purchased at the company's offices and insurance shops.
| Auto | compulsory insurance policies ("CTP») Polis extended insurance ("CASCO») |
| Health Insurance | Voluntary honey.Insurance insurance policy against accidents, illnesses, death insurance program against tick bites |
| Property insurance | Private property insurance against various kinds of risks and buildings (houses, baths, and so on. n.) |
| Insurance holidaymakers | insurance policy to travel outside of the Russian Federation |
| Business Insurance | Property insurance Compulsory insurance of hazardous industrial buildings |
Insurance Company «NorthTreasury ".Reviews
Auto - a priority for any insurance company, including the branch "Northern Treasury" (Nizhny Novgorod).Reviews on two insurance products - "Hull" and "insurance" - a very ambiguous.There are many satisfied that either did not face charges and did not get in an accident or their insurance claims everything went smoothly.Statistics - something dry.According to her, ¾ of customers who have concluded the contract of insurance "insurance" or "hull", got its sums.The question, however, is whether the full extent and by what date they were made?
payment mechanism is the same in all firms.Insurance company "Northern Treasury" read customer reviews, listens to them and is making every effort to address the issue in each case discontent.But it boils down to two issues - delayed payments and understating the amount, the size of which many customers do not know until the last moment.Why talking about the mechanism?The fact is that after the entire list of relevant securities company shall appoint an independent expert for the evaluation of the damage.And that's payout on the "independent" expertise is in the majority of customer dissatisfaction and confusion.
Reviews of "CTP»
July 1, 2003 - the day of the introduction of compulsory car insurance in Russia.Insurance license has received on June 10, "CTP" "Northern Treasury".Customer reviews have since become to leave in large numbers.And they are not always positive.Many insured get their required cash only after long trials where the defendant is the insurance company "Northern Treasury".Reviews of payments and the actions of the insurer, it is worth noting, in most cases negative.
There are several major areas of dissatisfaction:
- small payments.
- Long waiting translation.
- refusal or acceptance of biased decisions valuation expertise, which can only be changed when applying to the court.
Branches of "Northern Treasury" (insurance).Reviews of the
Today "Northern Treasury" has offices in 93 cities of Russia, headquartered in Ekaterinburg.The main purpose of management of the company - is to increase the presence in the territory of the regions and the emergence of new offices, in 2010 this very vivid example (most of the branches opened it was then).In addition, the manual also aims to employees throughout the branch network of very specific goals:
- Customer requirements must be met in full at all stages of cooperation - from the transaction to the payment of insurance upon the occurrence of such events.
- insurance customers of all income - on a par with VIP-clients served by ordinary citizens.
among employees occupy a large percentage of sales managers of insurance services, which is connected to the positioning of the "self" as the shop insurance.Leaders are not so numerous.And if you look closely at the rating "Northern Treasury", it immediately becomes clear where unfavorable reviews.
Here's the deal, the company is developing, so the cash on its books for the payment of insurance may not be enough.Especially when you consider the scale of activity.But money is still paid, it's the obligation of the insurance company.Indeed, sometimes customers delay payments, hence the understandable frustration.
Why is there fear, or what is good to eat in the "penalty"?
As for insurance programs, the company is trying to minimize the base rates for different products.Holds shares in order to attract customers, organizes the release of its own publication on insurance market trends and services.Among other things, organized the work phone clock customer support.When you call the call-center customer receives a response to its appeal for a short period of time.
insurance company "Northern Treasury" takes customer feedback in real time thanks to the internal service quality.Therefore, objective reviews of the activities can be left as the Internet and by phone.And by the way, every negative review or outrage the client does not remain without an answer - the company's employees are making efforts to address the issue.Or try to do it, but the main thing - do not ignore the insured.
Populi
monitoring of all kinds of resources to assess the activity of the company from its customers who fell into the accident showed the same problems - many payments understating the amounts and court cases against the UK.
On a scale of assessment of the insurance company is around 2 units.At the same time as a percentage of about 25% of customers recommend "Northern Treasury" and pleased to be working with her, and the remaining 75% in most only seek payment through the courts.In this case, the company loses more money than the voluntary and timely payment.The plaintiffs claim the additional costs that the UK at the decision of the court is not in its favor and is forced to pay.
Parting words
decision on insurance each receives according to their own beliefs, and the prevailing opinion.The company "Northern Treasury" - is not hopeless, as it takes rank among 400 insurance companies is stable for many years and never fell below the 40th line.
In 2013, "Northern Treasury" took 32 th place.Stability - a sign of skill, as you know.So every year the existence of the company, no doubt, it is better than the past, and increasing the level of service.But financial problems that exist now, if properly managed and aimed at improvement will be solved.Sure.
