Some believe that the beginning of the business conversation determine the circumstances, others - that it is necessary to start a conversation with a specific issue, and others simply do not think about it.And only some understand and think about this issue, recognizing its importance.
Figuratively speaking, this process can be compared with tuning instruments before a concert.In any case, at this stage of the conversation we need to develop a proper and correct attitude to the interlocutor.After the beginning of the conversation - a kind of a bridge between us and the interlocutor.
At the first stage the conversation we set the following objectives: to establish contact with the person;create a favorable atmosphere for the talks;to draw attention to the topic of conversation;arouse interest in the interlocutor.
Ironically, many of the conversation to an end, and not having time to start, especially if the sides are at different social levels (in position, education, etc.).The reason is that the first phrase conversations are too small.It should be borne in mind that the first few sentences often a decisive impact on the source, ie,his decision to listen to us or not.The parties are usually more attentive listening is the beginning of the conversation - often out of curiosity or expectation of something new.It is the first two or three sentences to create an internal attitude companion to us and to the conversation on the first phrases of the interlocutor impression about us.
Here are some typical examples of the so-called self-destructive start conversations and analyze them.
So, you should always avoid apologies, shows signs of uncertainty.Negative examples:
"Sorry if I interrupted ...";
"I would like once again to hear ...";
"Please, if you have the time to listen to me ...".
Avoid any sign of disrespect and disregard for the other party, which they say the following phrases:
"Let's take a quick look at you ...";
"I just happened to be passing by and dropped in to you ...";
"And I have this different opinion ...".
should not be their first questions to force the interlocutor to look for counterarguments and on the defensive.Although it is perfectly logical and normal reaction, while at the same time, from the point of view of psychology is a miss.
There are many ways to start a conversation, but the practice has developed a number of "correct debuts."Here are some of them.
1. A method of relieving tension allows you to establish close contact with someone.Suffice it to say a few kind words - and you will achieve this easily.One need only ask: how would like to feel in your society interlocutor?The joke, which will bring a smile or a laugh present, also largely contributes to defuse tensions and create the initial conditions for a friendly conversation.
2. The method of "clues" allows you to summarize the situation or problem, linking it with the contents of the conversation.For this purpose, can be successfully used for a small event, comparison, personal impressions, funny story or an unusual question.
3. The direct approach is a direct transition to the case without whatsoever entry.Schematically, it looks as follows: we briefly report the reasons for which was nominated conversation quickly move from the general to the particular questions and proceed to the topic of conversation.This method is "cold" and rational, it has a direct nature and is best suited for short-term and not too important business contacts.
It is important to remember our personal approach to conversation.The basic rule is that the conversation has to start with the so-called "You are a approach.""You-approach" - is the ability of man, leading a conversation, to put yourself in the shoes of the interlocutor, to understand it better.Let us ask ourselves the following questions: "What would you have wanted to know whether we have in place our interlocutor?";"How would we have reacted in his place?".This is the first step in the direction of "you-approach".We let the other party feel that we respect and appreciate him as a specialist.
Articles Source: bestreferat.ru
