Etiquette of the phone conversation

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telephone conversations occupy an important place in our lives.We talk on the phone with friends, family, co-workers, employees, business partners.In this region, as in any other, has its own rules.Our advice will help you to properly build the conversation in each of these cases.



1. Telephone conversations usually start with the words "Hello."Then you call yourself.If the call is a service, it should be called not only his name but also the position and the organization you represent.

2.
If the phone took not a man you want, ask priglasit to the phone right person.And you need to ask politely let you make small, but a favor, therefore a form of "Call Igor!"undesirable.Where polite sounds "Ask pozhaluystva, Igor!"or "Be kind, invite to the phone Igor!"The word "Call" one can use when it comes to a child, adolescent, "Call, please, Oleg!"And older people better "invite" or "ask".When the phone fit the right person, you should say hello again and call themselves.

3. happens that the right person is not present, and on the other end you asked the question: "Who is that?"It is best to overcome frustration and act according to etiquette: Named and say hello.Then you have the right to politely ask and personality of your interlocutor: "Excuse me, but who I'm talking about?"



4. Improper connection is not necessary also to ask the question: "Where are you calling from?" "And what is the number you dial?"Maybe for some reason, your unconscious companion does not want to call his number.But if you ask about the source of your number, do not give up.No military secrets you do not betray, and the information can be very useful.Man will understand the reason for his failed attempt to reach: whether he was wrong by recording someone's died, whether it failed or telephone station.

5. According to the rules of politeness, you can not disturb people at home phone too late, after 21-22 pm, and also early in the morning when people are still sleeping or going to work feverishly.But if there is an urgent need to call at this time, the first thing to do after the call yourself and say hello because it apologize for the late (or early) call.

6.
Separately to say about the prank call.In this case, wags call friends or acquaintances are called false name invented by stunning news reports and so. D. What about this can be said?It all depends on the presence of a sense of humor - and those who are calling and who picks up the phone.If they have this feeling - can get a cute joke, but if not- indiscretion.

7. Last, who first has to finish a phone conversation?According to etiquette, conversation completes its initiator.In conversation, men and women of this right is fully representative of the fairer sex.If one of the interlocutors in a hurry, it can end the conversation prematurely.But he is obliged to apologize, explain the reason for which can not continue to talk and agree on a convenient time for further discussion.

Articles Source: podruga.net